Health and Safety Policy for Man and Van Elephant and Castle

Man and Van Elephant and Castle is committed to providing a professional, safe and healthy working environment for our employees, contractors, customers and members of the public who may be affected by our removal and transport activities. This Health and Safety Policy sets out our approach to managing risks associated with moving, loading, unloading and transporting goods for residential and commercial clients.

Our Health and Safety Objectives

Our primary objectives are to prevent injury, ill health and property damage during all moving and delivery operations. We aim to identify potential hazards in advance, control or eliminate risks wherever reasonably practicable, and promote a culture where safety is an integral part of planning and carrying out every job.

We are committed to continuous improvement in our safety performance, taking account of relevant health and safety legislation, industry guidance and best practice for removal and transport services.

Management Responsibilities

Management has overall responsibility for implementing and maintaining this Health and Safety Policy. This includes:

Ensuring that safe systems of work are developed, communicated and followed for lifting, carrying, loading, unloading and driving.

Providing appropriate training, instruction and supervision so that all staff understand their duties and can work safely and competently.

Providing and maintaining vehicles, equipment and tools in a safe and roadworthy condition, with regular checks and servicing.

Ensuring that risk assessments are carried out for typical removal tasks and for any non-standard or higher-risk work.

Reviewing incidents, near misses and customer feedback to improve procedures and prevent recurrence.

Employee Responsibilities

All employees and contractors working for Man and Van Elephant and Castle share responsibility for maintaining a safe working environment. Every team member must:

Take reasonable care of their own health and safety and that of others who may be affected by their actions.

Follow all safety instructions, training, risk assessments and method statements provided by the company.

Use vehicles, lifting equipment, tools and personal protective equipment correctly and report any defects immediately.

Report accidents, incidents, near misses and unsafe conditions so that appropriate action can be taken.

Avoid behaviour that could put themselves, colleagues, customers or the public at risk, such as reckless manual handling or unsafe driving.

Risk Assessment and Safe Working Practices

Risk assessments are carried out to identify potential hazards and control measures for key activities such as:

Lifting and carrying household or office items.

Moving bulky or heavy items such as furniture, appliances and equipment.

Working in stairwells, narrow hallways and confined spaces.

Loading, unloading and securing items in vehicles.

Parking and operating vehicles in busy streets and residential areas.

Our teams are briefed on these assessments and required to adapt them to the specific conditions at each property. Where new or unexpected hazards are identified, they must pause work, assess the risk and use additional control measures or seek guidance from management before proceeding.

Manual Handling and Use of Equipment

Manual handling is a core part of our removal work and is managed carefully to reduce the risk of strain, sprain and other injuries. We ensure that:

Staff are trained in safe lifting techniques, including team lifting for heavy or awkward items.

Where possible, mechanical aids such as trolleys, dollies and lifting straps are used to minimise manual effort.

Loads are assessed for weight, stability and grip before lifting or moving.

Routes are checked and kept clear of obstacles, spillages or trip hazards.

Heavy items are not carried up or down stairs if this presents an unacceptable risk; alternative methods are considered where feasible.

Vehicle Safety and Driving Standards

Safe operation of vehicles is essential to protect our drivers, passengers, customers and other road users. Our standards include:

Regular inspection and maintenance of vehicles to ensure they are in a safe, roadworthy condition.

Only competent and authorised drivers are permitted to operate company vehicles.

Loads are distributed evenly and secured properly to prevent movement during transit.

Drivers are expected to comply with road traffic laws, speed limits and parking regulations, and to drive defensively and considerately.

Drivers must not operate vehicles under the influence of alcohol, drugs or any substance that impairs their ability to drive safely.

Customer Premises and Public Safety

When working at customer properties or in public areas, we take steps to minimise risk to occupants, neighbours and passers-by. This includes:

Planning access routes to avoid unnecessary obstruction of pavements, entrances and shared areas.

Using safe lifting and carrying methods to avoid damage to property or injury to others.

Maintaining tidy work areas, promptly clearing packaging, debris and other trip hazards.

Adopting additional precautions where children, pets or vulnerable persons are present.

Training, Communication and Consultation

Health and safety training is provided as part of induction for new staff and refreshed periodically. Training covers manual handling, vehicle safety, use of moving equipment, hazard awareness and emergency procedures. Safety information is communicated through briefings, written guidance and job-specific instructions.

We encourage open communication about safety issues and welcome suggestions from staff and customers on ways to improve our working practices. Concerns raised will be investigated and appropriate action taken.

Accidents, Incidents and Emergency Procedures

All accidents, near misses and significant incidents must be reported to management as soon as practicable. We will record, investigate and, where necessary, review risk assessments and procedures in response to any incident.

Staff are instructed on what to do in emergencies, including personal injury, property damage, fire, road traffic collisions and situations where continuing work would be unsafe. Preserving life and preventing further harm always takes priority over completing work.

Policy Review

This Health and Safety Policy is reviewed regularly and updated when necessary to reflect changes in legislation, guidance, company operations or identified risks. The latest version is made available to employees and is accessible to customers on request.

By choosing Man and Van Elephant and Castle, customers can be confident that their move is carried out with a strong focus on safety, professionalism and respect for people and property.



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Contact us

Company name: Man and Van Elephant and Castle Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 88 Lower Marsh
Postal code: SE1 7AB
City: London
Country: United Kingdom

Latitude: 51.5015280 Longitude: -0.1113530
E-mail:
[email protected]

Web:
Description: We are head and shoulders above the rest when it comes to professional man and van services throughout Elephant and Castle, SE1. Hire us now!
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